Award Winning
House Cleaners

Cleaners Inner West, North & South East

Inner Melbourne Maids (IMM) House Cleaners provide cleaning services in Melbourne's inner west, inner north & inner south east suburbs. We have offices in Yarraville and Richmond. If you are looking for a professional Domestic Cleaners, book online today. Our registered Cleaners are committed to delivering a premium quality cleaning service.

All of our House Cleaners are:
✔️ Trained & Experienced
✔️ Police Checked
✔️ Reliable
✔️ Trustworthy
✔️ Friendly

Every single one of our registered House Cleaners, are pre-interviewed, then put through a thorough skills assessment process, ensuring our high standards are always met. Each registered cleaner is, police checked, inducted, and trained. We place great importance in the integrity and character of our House Cleaners.

We set the benchmarks that others follow.

We are proud to announce that we have received the prestigious, Best House Cleaning Award (NACLA). Our house cleaners are also highly recommended by the Melbourne mothers support group melbournemums.com.au

Best House Cleaning Service Award 🏆
National Australian Cleaners Association
nacla.com.au
Awarded Best House Cleaning Service

Highly recommended by 👍
melbournemums.com.au
recommended house cleaner by Melbourne Mums

Our systems and protocols ensure our standards are uniform, which in turn, give our clients the very best home cleaning service possible. When you book your cleaning service with us, you can have complete peace of mind that you will be dealing with the utmost skilled, and professional, people in the industry.

local home cleaner melbourne

Award Winning
House Cleaners

Cleaners Inner West, North & South East

All of our House Cleaners are;
✔️ Trained & Experienced
✔️ Police Checked
✔️ Reliable
✔️ Trustworthy
✔️ Friendly

We set the benchmarks that others follow.

local home cleaner melbourne

Best House Cleaning Service Award 🏆
National Australian Cleaners Association
nacla.com.au
Awarded Best House Cleaning Service

Highly recommended by 👍
melbournemums.com.au
recommended house cleaner by Melbourne Mums

Pricing 💲

Simple rates with no hidden fees & no lock in contracts!
Popular

Regular Clean

FOR 2 HOURS
$40 per hour thereafter
$88
Book Online

Once Off Clean

FOR 2 HOURS
$40 per hour thereafter
$98
Book Online

Deep Clean

FOR THE FIRST 6 HOURS
$50 per hour thereafter
$395
Book Online

House Cleaning Services

Easy to choose house cleaning options

Regular Clean

House cleaner south east inner city

We specialise in recurring weekly and fortnightly cleans. Regular cleaning will ensure your home is always clean at all times.
What’s included in this clean?

Once Off Clean

home cleaning agency melbourne

Great choice for a catch up clean so you can get back on top of things.
What’s included in this clean?

Deep Clean

Deep Clean South East

This clean is also known as a Spring Clean. Let our house cleaners take care of the difficult cleaning tasks.
What’s included in this clean?

What's Included ✅

Expect the same great results every time!

A Regular Clean is for weekly or fortnightly cleans. You will receive the same cleaner on the same day and time on a recurring basis.

You will never have to worry about general chores again.

Services are hourly and the completion of each task below is dependent on the total hours you have booked.

Full Bathroom Clean

Bathroom Clean Melbourne

Vacuum Floors

Home Cleaner Floors

Mop Floors

Home Cleaner Mop Floors

Kitchen Surfaces

Home Cleaner Kitchen Surfaces

Dusting

Home Cleaner Dusting

Housekeeping (Upon Request)

Melbourne inner south east Houskeeper

Additional time will be required for these housekeeping duties; changing bedsheets, folding clothes, washing dishes and emptying rubbish.

*Areas cleaned must be reachable by hand. We do not clean the following: display areas with fragile trinkets and ornaments , electronics, nappy bins, pet waste.

A Once Off Clean is a great option if you require a casual clean to get your place sparkling again.

Services are hourly and the completion of each task below is dependent on the total hours you have booked.

Full Bathroom Clean

Bathroom Clean Melbourne

Vacuum Floors

Home Cleaner Floors

Mop Floors

Home Cleaner Mop Floors

Kitchen Surfaces

Home Cleaner Kitchen Surfaces

Dusting

Home Cleaner Dusting

Housekeeping (Upon Request)

Melbourne inner south east Houskeeper

Additional time will be required for these housekeeping duties; changing bedsheets, folding clothes, washing dishes and emptying rubbish.

*Areas cleaned must be reachable by hand. We do not clean the following: display areas with fragile trinkets and ornaments , electronics, nappy bins, pet waste.

This clean is also known as a spring clean, move in / move out clean.

Services are hourly and the completion of each task below is dependent on the total hours you have booked.

Full Bathroom Clean

Bathroom Clean Melbourne

Vacuum Floors

Home Cleaner Floors

Mop Floors

Home Cleaner Mop Floors

Kitchen Surfaces

Home Cleaner Kitchen Surfaces

Dusting

Home Cleaner Dusting

Oven and Rangehood Clean

Oven Cleaner Melbourne inner south east

Internal Cabinet Clean

Deep Clean Melbourne

Window Clean

Window Cleaner Mebourne Inner City

Other Tasks

Home Cleaning Melbourne General Clean

Blinds dusted (upon request), walls spot cleaned  (upon request), skirting boards wiped, architraves wiped, cobwebs removed, bathroom ceiling exhaust fans cleaned.

*Areas cleaned must be reachable by a 2 step ladder.
*We do not clean the following: display areas with fragile trinkets and ornaments , electronics, nappy bins, pet waste.

Experience The Difference
Press Play

We Are a Top Rated Award Winning Cleaning Agency ★★★★★

Meet Our Wonderful House Cleaners

Women-Led ♀️
  • Experienced Cleaning Team

    We are a women-led company with an experienced cleaning team. All of our registered cleaners are selected carefully and are friendly, trustworthy and reliable. We are confident you will love your assigned home cleaner.

House Cleaners

Common Questions

All your house cleaning questions answered!

Absolutely not. There are no lock-in contracts.

The size and condition of your home will determine how many hours are required. There is no such thing as a typical home, or typical homeowner. We determine the cleaning cost based on the areas we need to concentrate on, floor type, number of rooms, pets/no pets, etc., and the number of hours your would ideally like one of our Cleaning Techs, for. That’s why we always suggest you guide our Cleaners as to your priority areas, and you ‘must-do’ jobs.
We don’t believe in ‘fixed price’ quotes, as they are too rigid, rather, we will set an agreed upon hourly rate. This format allows the freedom to choose what, and where, we will clean, and enables you to always stay within your desired budget.
And if you need extra cleaning done, or require something special, you increase the number of hours – simple! Total hours booked equals total payment due.
Not sure how many hours your cleaning task will need? To help our clients, we’ve prepared an information sheet on duties and hours. You’ll find that information sheet by Clicking Here.

Our Team of professional cleaners are hand-selected and know their vocation. Because we know how efficient and thorough our Cleaning Techs are, we don’t need to waste your valuable time on home-visit quotes.
Step one: You book us.
Step two: You instruct your Cleaner on what needs to be done.
Step three: You sit back, or go for a coffee with a friend, while we complete the task.
Step four: You return to gleaming home & pay the EXACT agreed amount.
Everything is set out, clear and straightforward. We don’t charge hidden fees, or ‘administrative charges’ – we charge a flat, easy to understand, simple to calculate, hourly rate. That’s it. If you book one of our Team, for 3-hours, you pay for 3-hours, if for 5, you pay for 5-hours. No mess, no fuss, no confusion.
If you would like to read more about the benefits of hourly rates as opposed to a set price please Click Here.

Cleaning is usually carried out by one person.

Absolutely! If you book a Regular Clean, you will be assigned the same person you have come to know and trust. In the event your Cleaner unable to attend, we will contact you to arrange temporary a replacement Cleaner, with your approval.

That’s your choice, however it’s not necessary for you to be present when your Cleaner arrives. If you’re not going to be home to let the Cleaner in, you can make a prior arrangement for your Cleaner to collect the house-key from a pre-determined place on your property. Many of our Clients prefer to invest in a key combination safe. It’s an ideal way to ensure your Cleaner has access to your home, but no one else does. It’s also our preferred, and recommend, key-access method.
When the job is completed, your Cleaner will return the key back to its same location, or if preferred, your Cleaner can also leave the key inside your home and lock the front door upon exiting.
At the time of your first booking, you may wish to take the opportunity to meet your Cleaner and walk them through your home. You can also use this occasion to show them where your house key is to be left, on the days you will not be home.
If you would like to read more about when the Cleaner will arrive & how to provide access please Click Here.

We understand that things change, or unique situations arise, and you may need to change your appointment. If you need to change, or cancel your scheduled Cleaner/cleaning time, please contact us as soon as practicable to that we can re-book your cleaning task, and/or allocate you a suitable Cleaner, for your new time spot.

Absolutely! You can purchase gift cards which will be emailed to the recipient instantly. You can purchase gift cards here.

Our Cleaners are not to be given Client keys, for security purposes.

If you’re unable to be home when the Cleaner arrives, we have a procedure in place. Please refer above, to ‘Do I need to be home when the Cleaner comes?’ for our policy on Cleaner access when our client isn’t home. If you would like to read more about when the Cleaner will arrive & how to provide access please Click Here.

Your Cleaner will bring all the required cleaning products for your appointment, however, for hygiene purposes, your Cleaner will use your vacuum and mop. Using your equipment is essential to prevent cross contamination. If you would like to read more about products and equipment please Click Here.

Payment is made directly to your Cleaner, after completion of the service, and not Inner Melbourne Maids, via cash or bank deposit.

All our Cleaners can provide a receipt for their cleaning services. If you would like a receipt after each clean, please advise your Cleaner.

Yes. If for any reason you are unhappy with your Cleaner, please contact us ASAP. After determining why your Cleaner wasn’t suitable, we will assign you a better matched Cleaner. Client satisfaction is the cornerstone of our business.

Every single one of our Cleaners must pass a set of rigid selection criteria before being registered with us. Our lengthy selection and registration process begins with a pre-interview, quality and high standard of work confirmation check, procedures and protocols check, cleaning experience confirmation, character assessment and finally, they are police checked. You can rest assured all our Cleaners are trustworthy.

How Do You Find A Good House Cleaner?
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Finding a good house cleaner can be a frustrating process 🤔

Our Processes
Set Us Apart 🥇

Our house cleaners consistently provide the same high standard clean

We take cleaning very seriously, which is why we put in the hard work to ensure we find the absolute best people to clean your home. Our extensive knowledge, and stringent recruitment process, developed and perfected over many years, allows us to hire and retain, Melbourne’s top professional home cleaners. The benefit of using our agency is your complete peace of mind, knowing your assigned home cleaner will always be honest, dependable, reliable, and experienced!

Each cleaner registered with our agency has successfully completed the below steps.

prescreen cleaner interview

Pre-Screen Interview

face to face home cleaner meeting

Interview

experienced home cleaner

Skills & Experience Assessment

trustworthy home cleaner south east melbourne

Vetting

police checked home cleaners

Police Check

trained home cleaners

Induction

Reviews

What Clients Say About Our House Cleaners

This company delivers on their quality promise. They are what they say they are and have never disappointed me with their home cleaners.

Alison – Toorak

We have a 2 bedroom 1 bathroom townhouse in Footscray. Our cleaner comes once a week for 2 hours and cleans our whole home. We are pleased with the service and always happy to see our cleaner who arrives with a big smile.

Louise – Footscray

I have been very happy with our cleaner, the support and communication provided by the company. It is hard to find a good cleaning company that you can trust to do a consistently perfect job. I become aware of Inner Melbourne Maids through a colleague after I was having a chat about the issues I had with my previous cleaner. This company is a cut above other cleaning companies out there.

Tanya – St Kilda

After having a bad experience with my previous cleaner a local mum recommended Inner Melbourne Maids. I am also a mum with a 1 year and 3 year old and always have my hands full. My cleaner Ana is my saviour who comes to clean once a week leaving my place shining.

Michelle – Newport

A professional company with trustworthy home cleaners. At no time did I ever feel uncomfortable with the cleaner in my home. I have had two cleaners from this agency and both have always made me feel very comfortable.

Kylie – West Melbourne

We have an apartment in Port Melbourne. My husband and I work full time and run busy schedules leaving us little time do cleaning. The regular cleaning service offered by Inner Melbourne Maids has made our lives a ton easier.

Liz – Port Melbourne

Quality cleaning company with reliable cleaners. Our house is in South Yarra and our cleaner has always come on time, delivered a consistent clean. I can recommend this company to others without any hesitation.

Melanie – South Yarra

I was very impressed with Adriana’s cleaning. She was friendly and did a fantastic job cleaning our house in Kingsville. I know how hard it is to find a good cleaner in the inner west of Melbourne as I had used many different cleaners in the past and was never completely happy. Either I had a trust concern, I found them to be unreliable or the cleaning was just not up to standard. I was recommended this agency in a mums group on social media and I have also passed on the recommendations to other mums in the group.

Alycia – Kingsville

I work 7 days a week in the printing press industry. I hardly have any time to do household chores. My cleaner comes once a fortnight and takes care of everything. I never have to think about cleaning.

Mark – Richmond

I found the cleaning booking process to be quick and intuitive. The customer service person I spoke to was very polite and helpful. The cleaner who came out to clean my home in Ascot Vale did a terrific job. From start to finish I was very impressed with the customer service, communication and the cleaning service. I can confidently say this company is unlike other cleaning companies or private cleaners I have used in the past. It is comforting to deal with a large company that is trustworthy and consistent.

Melissa – Ascot Vale

A cleaning company with a professional approach to cleaning with high standards. After having many less than desirable experiences with other cleaners I am finally relieved to have found a cleaning company that I am truly happy with.

Kelly – Williamstown

I don’t know what I would do without my cleaner Carol. She is the sweetest person and does a brilliant job cleaning my home in Fitzroy. I am very satisfied with the cleaning service and professionalism of the agency.

Suzy – Fitzroy

I’m very satisfied with the cleaning service. I would recommend Inner Melbourne Maids to others in a heartbeat.

John – Brighton

I met my cleaner Kimberly for the initial appointment of an arranged fortnightly service. She was presentable and friendly. I now just leave her a key and always come back to a sparkling home. I have used other cleaning companies before and have found them to be average. My experience with Inner Melbourne Maids however has been consistently nothing but great.

Jenny – Maribyrnong

I am a mum with two little children that are constantly keeping me busy. Having our cleaner come once a week to clean our place in Yarraville has been a life changer. I could never go back to not having a cleaner. I can comfortably recommend this agency to other mums with children in the inner west of Melbourne.

Kate – Yarraville

We live in Altona North and now have our second cleaner from the agency to service our home. We were very happy with the first one however she went overseas. Our current cleaner Carol is also excellent and delivers the same quality of cleaning. I like the consistency of the quality of cleaners this company has. When I used other companies in the past they had lacked consistency and the cleaning I received was different all the time. I plan to use Inner Melbourne Maids for the foreseeable future and will recommend them to friends and family without any hesitation.

Julie – Altona North

We have a large 4 bedroom, 3 bathroom house in Essendon which is very time consuming to clean. I am a mum with 3 little children and the thought of adding cleaning to my already hectic schedule is daunting. Our cleaner is Jordana and she is truly incredible. She does a fantastic job on the bathrooms and floors which are my priority areas that I would like cleaned. I have used many cleaners in the past however this company is by far the best and I am glad to have found them through recommendations.

Karen – Essendon

I use Inner Melbourne Maids to clean my apartment in Prahan. My cleaner Marisa is lovely and does a fantastic job. I’m very pleased with the service.

Sarah – Prahran

Cleaning Company
Our Story 📗

Who is Inner Melbourne Maids?

IMM initially started with one person, its founder, Paula Rod, who began cleaning homes for her clients based in Footscray. Paula's unparalleled attention to detail, and demand for excellence, coupled with her methodical, systematic approach to cleaning, resulted in the creation of a formula which delivered a consistently high standard of domestic home cleaning.

Within a short space of time, Paula’s striking cleaning style had her clients talking; and sharing their appreciation. With clients recognising and acknowledging Paula’s pride in her work, her extraordinary cleaning talents, and most noteworthy, her character, her popularity grew.

Word-of-mouth is great advertising, and, as her client base swelled, Paula could see she would need a Team. Ensuring her Team of ladies were as effective and committed to the task, Paula and her Team quickly became the ‘preferred choice cleaning team’ for a sizable community of inner-west Melbourne mothers.

With each new client came another recommendation. Expansion continued at an ever-increasing pace and was extending to Melbourne’s inner south east suburbs. Requests from new clients escalated, as did the expanding client radius around Melbourne. Paula was unsure how she and her small Team could maintain their standards.

With she and her Team fully booked and already working at their capacity, Paula was faced with two options; either reject new clients or find a way to service new business without compromising on the quality of service which her clients had come to expect. She chose the latter, resulting in the founding of IMM, a Domestic Cleaning recruitment and referral agency for Melbourne's inner west, inner city, and inner south east suburbs.

The premise and principles of IMM were based on Paula’s experience, tested protocols, and trusted operations, forged while running her Team of house cleaning professionals. The objective was simple: ensure each client will receive the same high-standard clean, every single time, as when she serviced each client herself. To achieve this objective Paula put together a code of ethics, a uniform duties inventory, and quality control benchmarks. Paula also incorporated a strict interview, training, and safety standard, as well as security checks.

As a result of her unwavering commitment to her standards, and her Team’s efforts, IMM has become Melbourne's Premier Cleaning Agency™.

Best House Cleaning Service Inner Melbourne Maids Home Cleaners

Contact 💬

Call or book a house cleaner online

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Text Us (Enquiries)

💬 Text Us 7 days a week - all enquiries.

Email Us (Feedback & Enquiries)

⌨ Email Us using the enquiry form.

Office Phone

✆ 03 9088 7525 Monday to Friday 8:30AM - 5:00PM

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