Award Winning
House Cleaners

Professional House Cleaning Services You Can Rely On

Are you on the lookout for professional house cleaners in Melbourne? At our cleaning company we offer house cleaning services that will free up your time. Our skilled and police checked house cleaners specialise in regular house cleaning, end of lease cleaning, spring cleaning, and deep cleaning.

All of our house cleaners are;
✔️ Trained & Experienced
✔️ Police Checked
✔️ Reliable
✔️ Trustworthy
✔️ Friendly

With us, you're not just hiring a house cleaner; you're hiring a housekeeper that understands your needs. We are more than just cleaners in Melbourne; we are a cleaning company that goes above and beyond to ensure your home is spotless. Whether it's regular house cleaning, end of lease cleaning, deep cleaning, or spring cleaning, we have you covered.

It's better on the app - faster & easier.
Google App Icon to download house cleaning services app   Apple App Icon to download house cleaning services app
We set the benchmarks that others follow.
We are proud to announce that we have received the prestigious, Best House Cleaning Services Award (NACLA). Our house cleaners are also highly recommended by the Melbourne mothers support group melbournemums.com.au

Best House Cleaning Services Award 🏆
National Australian Cleaners Association
nacla.com.au
cleaning companies - NACLA Logo

House Cleaners Recommended By 👍
melbournemums.com.au
House Cleaners Melbourne Mums Logo

Our systems and protocols ensure our standards are uniform, which in turn, give our clients the very best home cleaning service possible. When you book your cleaning service with us, you can have complete peace of mind that you will be dealing with the utmost skilled, and professional, people in the industry.

house cleaner holding sponge and smiling

Award Winning
House Cleaners

Professional House Cleaning Services

Melbourne's award-winning house cleaning services carried out by house cleaners who are;
✔️ Trained & Experienced
✔️ Police Checked
✔️ Reliable Cleaners
✔️ Trustworthy
✔️ Friendly

View Prices & Book Online

It's better on the app - faster & easier.
Google App Icon to download house cleaning services app   Apple App Icon to download house cleaning services app
We set the benchmarks that others follow.

house cleaner holding sponge and smiling

Best House Cleaning Services Award 🏆
National Australian Cleaners Association
nacla.com.au
cleaning companies - NACLA Logo

House Cleaners Recommended By 👍
melbournemums.com.au
House Cleaners Melbourne Mums Logo

Pricing 💲

Simple hourly rates with no hidden fees & no lock in contracts!

Most Popular
Weekly or Fortnightly

Regular Clean

$105
FOR 2 HOURS
$45 per hour thereafter
Book Online
Standard General Cleaning

Once Off Clean

$115
FOR 2 HOURS
$45 per hour thereafter
Book Online
End of Lease Cleaning

Deep Clean

$395
FOR THE FIRST 6 HOURS
$55 per hour thereafter
Book Online

🔔 Use our mobile app for a faster and easier way to book a clean.

House Cleaning Services

Easy to choose house cleaning options

Regular Clean

house cleaner with high attention to detail

We specialise in recurring weekly and fortnightly cleans. Regular cleaning will ensure your home is always clean at all times.
What’s included in this clean?

Once Off Clean

House cleaner wiping tv unit

Great choice for a catch up clean so you can get back on top of things.
What’s included in this clean?

Deep Clean

house cleaner - deep cleaning cupboards

This clean is also known as a spring clean, end of lease clean, move in / move out clean. Let our house cleaners take care of the difficult cleaning tasks.
What’s included in this clean?

What's Included ✅

Expect the same great results every time!

A Regular Clean is for weekly or fortnightly cleans. You will receive the same cleaner on the same day and time on a recurring basis.

You will never have to worry about general chores again.

🔔 Services are hourly and the completion of each task is dependent on the total hours booked. Cleaning is only performed on internal areas.

Full Bathroom Clean

Bathroom Clean Melbourne

Vacuum Floors

Home Cleaner Floors

Mop Floors

Home Cleaner Mop Floors

Kitchen Surfaces

Home Cleaner Kitchen Surfaces

Dusting

Home Cleaner Dusting

Housekeeping (Upon Request)

Melbourne inner south east Houskeeper

Additional time will be required for these housekeeping duties; changing bedsheets, folding clothes, washing dishes, emptying kitchen / bathroom rubbish bins and putting new bin liners. Skirting boards and internal window cleaning can be included in this service only if you have booked additional time, specifically to allow for these tasks. Please discuss these requirements with your cleaner.

*Areas cleaned must be reachable by hand. We do not operate washing machines or dryers. We do not clean display areas with fragile trinkets and ornaments, electronics, nappy bins, pet waste, any kind of bio-hazard, external windows and any area outside of your home. Please do not request these tasks from any of our cleaners. Please do not supply your cleaner with a ladder or request them to use one. Mould removal is not included in any of our services.
*We do not provide rubbish removal and collection services for accumulated household rubbish.
*For a full list of inclusions and exclusions please view our Detailed Task List.

A Once Off Clean is a great option if you require a casual clean to get your place sparkling again. This service is not suitable for an end of lease/vacate clean.

🔔 Services are hourly and the completion of each task is dependent on the total hours booked. Cleaning is only performed on internal areas.

Full Bathroom Clean

Bathroom Clean Melbourne

Vacuum Floors

Home Cleaner Floors

Mop Floors

Home Cleaner Mop Floors

Kitchen Surfaces

Home Cleaner Kitchen Surfaces

Dusting

Home Cleaner Dusting

Housekeeping (Upon Request)

Melbourne inner south east Houskeeper

Additional time will be required for these housekeeping duties; changing bedsheets, folding clothes, washing dishes, emptying kitchen / bathroom rubbish bins and putting new bin liners. Skirting boards and internal window cleaning can be included in this service only if you have booked additional time, specifically to allow for these tasks. Please discuss these requirements with your cleaner.

*Areas cleaned must be reachable by hand. We do not operate washing machines or dryers. We do not clean display areas with fragile trinkets and ornaments, electronics, nappy bins, pet waste, any kind of bio-hazard, external windows and any area outside of your home. Please do not request these tasks from any of our cleaners. Please do not supply your cleaner with a ladder or request them to use one. Mould removal is not included in any of our services.
*We do not provide rubbish removal and collection services for accumulated household rubbish.
*For a full list of inclusions and exclusions please view our Detailed Task List.

This clean is also known as a spring clean, end of lease clean, move in / move out clean.

🔔 Services are hourly and the completion of each task is dependent on the total hours booked. Cleaning is only performed on internal areas.

Full Bathroom Clean

Bathroom Clean Melbourne

Vacuum Floors

Home Cleaner Floors

Mop Floors

Home Cleaner Mop Floors

Kitchen Surfaces

Home Cleaner Kitchen Surfaces

Dusting

Home Cleaner Dusting

Oven and Rangehood Clean

Oven Cleaner Melbourne inner south east

Internal Cabinet Clean

Deep Clean Melbourne

Window Clean

Window Cleaner Mebourne Inner City

Other Tasks

Home Cleaning Melbourne General Clean

Blinds lightly dusted (upon request), walls spot cleaned  (upon request), skirting boards wiped, architraves wiped, cobwebs removed, bathroom ceiling exhaust fans cleaned. These tasks will take additional time and they can only be completed if there is sufficient booking time. We are unable to deep clean blinds and walls. Please ensure you communicate these requirements if you wish to have them included.

*The client must supply a ladder with no more than 2 steps for the cleaning of bathroom ceiling exhaust fans or any other area that can’t be reached by hand (picture rails etc).
*We do not operate washing machines or dryers. We do not clean display areas with fragile trinkets and ornaments, electronics, nappy bins, pet waste, any kind of bio-hazard, light fittings, heating ducts, BBQs, external windows and any area outside of your home. Please do not request these tasks from any of our cleaners. Mould removal is not included in any of our services.
*We do not provide carpet steam cleaning services, rubbish removal and collection services for accumulated household rubbish.
*For a full list of inclusions and exclusions please view our Detailed Task List.

🔔 Use our mobile app for a faster and easier way to book a clean.

Experience The Difference
Press Play

We Are a Top Rated Award Winning Cleaning Agency ★★★★★

Experience The Difference
Press Play

We Are a Top Rated Award Winning Cleaning Agency ★★★★★

Meet Our Wonderful House Cleaners

Women-Led ♀️

  • Experienced Cleaning Team

    We are a women-led company with an experienced cleaning team. All of our registered cleaners are selected carefully and are friendly, trustworthy and reliable. We are confident you will love your assigned home cleaner.

house cleaning services team of ladies

Common Questions

All your house cleaning questions answered!

Absolutely not. There are no lock-in contracts.

The size and condition of your home will determine how many hours are required. There is no such thing as a typical home, or typical homeowner. Every home will have different areas that require cleaning, floor types, number of rooms, pets/no pets etc. That’s why we always suggest you guide our cleaners as to your priority areas. Services are hourly and the completion of each task is dependent on the total hours booked.
We don’t believe in ‘fixed price’ quotes, as they are too rigid, rather, we will set an agreed upon hourly rate. This format allows the freedom to choose what, and where, we will clean, and enables you to always stay within your desired budget.
And if you need extra cleaning done, or require something special, you increase the number of hours – simple! Total hours booked equals total payment due.
Not sure how many hours your cleaning task will need? To help our clients, we’ve prepared an information sheet on duties and hours. You’ll find that information sheet by Clicking Here.

Our team of professional cleaners are hand-selected and know their vocation. Because we know how efficient and thorough our cleaners are, we don’t need to waste your valuable time on home-visit quotes.
Step one: You book us.
Step two: You instruct your cleaner on what needs to be done.
Step three: You sit back, or go for a coffee with a friend, while we complete the task.
Step four: You return to a gleaming home & pay the EXACT agreed amount determined by the hours you booked.
Everything is set out, clear and straightforward. We don’t charge hidden fees, or ‘administrative charges’ – we charge a flat, easy to understand, simple to calculate, hourly rate. That’s it. If you book one of our cleaners for 3-hours, you pay for 3-hours, if for 5, you pay for 5-hours. No mess, no fuss, no confusion.
If you’d like more information, please see our  detailed explanation on the benefits of choosing hourly rates over a set price.

Cleaning is usually carried out by one person.

Absolutely! If you book a Regular Clean, you will be assigned the same person you have come to know and trust. In the event your cleaner unable to attend, we will contact you to arrange temporary a replacement cleaner, with your approval.

That’s your choice, however it’s not necessary for you to be present when your cleaner arrives. If you’re not going to be home to let the cleaner in, you can make a prior arrangement for your cleaner to collect the house-key from a pre-determined place on your property. Many of our clients prefer to invest in a key combination safe. It’s an ideal way to ensure your cleaner has access to your home, but no one else does. It’s also our preferred, and recommend, key-access method.
When the job is completed, your cleaner will return the key back to its same location, or if preferred, your cleaner can also leave the key inside your home and lock the front door upon exiting.
At the time of your first booking, you may wish to take the opportunity to meet your cleaner and walk them through your home. You can also use this occasion to show them where your house key is to be left, on the days you will not be home.
If you would like to read more about when the cleaner will arrive & how to provide access please Click Here.

We understand that things change, or unique situations arise, and you may need to change your appointment day/time. If you need to change, or cancel your scheduled cleaning appointment please contact us as soon as practicable so that we can re-book your clean, and/or allocate you a suitable cleaner, for your new time spot.

Yes, we now proudly service outer suburbs of Melbourne, extending our commitment to delivering top-notch house cleaning services. However, please be aware that cleaning services may vary by location in these outer areas, and not all of our offerings may be available. We believe in maintaining the quality of our house cleaning services, and this expansion allows us to cater to more clients while still upholding our reputation as Melbourne’s best house cleaning service. To determine the specific cleaning options available in your area, please use our Postcode Checker.

Absolutely! You can purchase gift cards which will be emailed to the recipient instantly. You can purchase gift cards here.

Our cleaners are not to be given client keys, for security purposes.

If you’re unable to be home when the cleaner arrives, we have a procedure in place. Please refer above, to ‘Do I need to be home when the cleaner comes?’ for our policy on cleaner access when our client isn’t home. If you would like to read more about when the cleaner will arrive & how to provide access please Click Here.

Your cleaner will bring all the required cleaning products for your appointment, however, for hygiene purposes, your cleaner will use your vacuum and mop. Using your equipment is essential to prevent cross contamination. If you would like to read more about products and equipment please Click Here.

Payment is made directly to your cleaner, after completion of the service, and not to Inner Melbourne Maids, via cash or bank deposit.

For NDIS, Veteran Affairs, insurance and aged care recipients, your cleaner will invoice your provider for payment.

All our cleaners can provide a receipt for their cleaning services. If you would like a receipt after each clean, please advise your cleaner.

Yes. If for any reason you are unhappy with your cleaner, please contact us ASAP. After determining why your cleaner wasn’t suitable, we will assign you a better matched cleaner. Client satisfaction is the cornerstone of our business.

Every single one of our cleaners must pass a set of rigid selection criteria before being registered with us. Our lengthy selection and registration process begins with a pre-interview, quality and high standard of work confirmation check, procedures and protocols check, cleaning experience confirmation, character assessment and finally, they are police checked. You can rest assured all of our cleaners are trustworthy, reliable and experienced.

You will never be overcharged if your cleaner runs out of time. Your cleaner will only clean for the duration of hours that you have booked. All services are hourly and the completion of each task is dependent on the total hours booked. The total hours and appointment price is always confirmed with you during the booking process so there are never any surprises. Unless you agree to increase the hours of an appointment, the total appointment price will not change.

How Do You Find A Good House Cleaner?
Press Play

Finding a good house cleaner can be a frustrating process 🤔

Our Processes
Set Us Apart 🥇

Our house cleaners consistently provide the same high standard clean

We take cleaning very seriously, which is why we put in the hard work to ensure we find the absolute best people to clean your home. Our extensive knowledge, and stringent recruitment process, developed and perfected over many years, allows us to hire and retain, Melbourne’s top professional home cleaners. The benefit of using our agency is your complete peace of mind, knowing your assigned home cleaner will always be honest, dependable, reliable, and experienced!

Each cleaner registered with our agency has successfully completed the below steps.

house cleaner prescreen interview

Pre-Screen Interview

house cleaner interview

Interview

experienced house cleaner

Skills & Experience Assessment

house cleaner vetting

Vetting

house cleaner police check

Police Check

house cleaners training

Induction

Our Customer Reviews

What Clients Say About Our House Cleaners

This company truly delivers on their quality promise. They are exactly as they claim to be and have never let me down with their home cleaners.

⭐⭐⭐⭐⭐

Alison – Toorak

After having a bad experience with my previous cleaner, a local mum recommended Inner Melbourne Maids. I am also a mum with a 1-year-old and a 3-year-old and always have my hands full. My cleaner, Ana, is my saviour who comes to clean once a week, leaving my place shining.

⭐⭐⭐⭐⭐

Michelle – Newport

A professional company with trustworthy home cleaners. At no time did I ever feel uncomfortable with the cleaner in my home. I have had two cleaners from this agency, and both have always made me feel very comfortable.

⭐⭐⭐⭐⭐

Kylie – West Melbourne

I’m a mum with two little children who constantly keep me busy. Having a cleaner come once a week to clean our place in Yarraville has been life-changing. I could never go back to not having a cleaner. I can comfortably recommend this agency to other mums with children in the inner west of Melbourne.

⭐⭐⭐⭐⭐

Kate – Yarraville

I don’t know what I would do without my cleaner, Carol. She is the sweetest person and does a brilliant job cleaning my home in Fitzroy. I am very satisfied with the cleaning service and professionalism of the agency.

⭐⭐⭐⭐⭐

Suzy – Fitzroy

I’m very satisfied with the cleaning service. I would recommend Inner Melbourne Maids to others in a heartbeat.

⭐⭐⭐⭐⭐

John – Brighton

I work seven days a week in the printing press industry, leaving me hardly any time for household chores. My cleaner comes once a fortnight and takes care of everything. I never have to think about cleaning.

⭐⭐⭐⭐⭐

Mark – Richmond

We have an apartment in Port Melbourne. My husband and I work full time and run busy schedules, leaving us little time for cleaning. The regular cleaning service offered by Inner Melbourne Maids has made our lives a ton easier.

⭐⭐⭐⭐⭐

Liz – Port Melbourne

I use Inner Melbourne Maids to clean my apartment in Prahran. My cleaner, Marisa, is lovely and does a fantastic job. I’m very pleased with the service.

⭐⭐⭐⭐⭐

Sarah – Prahran

We have a 2-bedroom, 1-bathroom townhouse in Footscray. Our cleaner comes once a week for 2 hours and cleans our entire home. We are pleased with the service and always happy to see our cleaner, who arrives with a big smile.

⭐⭐⭐⭐⭐

Louise – Footscray

I have been very happy with our cleaner and the support and communication provided by the company. It’s hard to find a good cleaning company that you can trust to do a consistently perfect job. I became aware of Inner Melbourne Maids through a colleague after discussing the issues I had with my previous cleaner. This company is a cut above other cleaning companies out there.

⭐⭐⭐⭐⭐

Tanya – St Kilda

I found the cleaning booking process to be quick and intuitive. The customer service representative I spoke to was very polite and helpful. The cleaner who came out to clean my home in Ascot Vale did a terrific job. From start to finish, I was very impressed with the customer service, communication, and cleaning service. I can confidently say this company is unlike other cleaning companies or private cleaners I have used in the past. It’s comforting to deal with a large, trustworthy, and consistent company.

⭐⭐⭐⭐⭐

Melissa – Ascot Vale

We have a large 4-bedroom, 3-bathroom house in Essendon, which is very time-consuming to clean. I am a mum with three little children, and the thought of adding cleaning to my already hectic schedule is daunting. Our cleaner, Jordana, is truly incredible. She does a fantastic job on the bathrooms and floors, which are my priority areas for cleaning. I have used many cleaners in the past, but this company is by far the best and I am glad to have found them through recommendations.

⭐⭐⭐⭐⭐

Karen – Essendon

I was very impressed with Adriana’s cleaning. She was friendly and did a fantastic job cleaning our house in Kingsville. I know how hard it is to find a good cleaner in the inner west of Melbourne, as I had used many different cleaners in the past and was never completely happy. Either I had a trust concern, found them to be unreliable, or the cleaning was just not up to standard. I was recommended this agency in a mums’ group on social media, and I have also passed on the recommendations to other mums in the group.

⭐⭐⭐⭐⭐

Alycia – Kingsville

I met my cleaner, Kimberly, for the initial appointment of an arranged fortnightly service. She was presentable and friendly. Now, I just leave her a key and always come back to a sparkling home. I have used other cleaning companies before and have found them to be average. However, my experience with Inner Melbourne Maids has been consistently nothing but great.

⭐⭐⭐⭐⭐

Jenny – Maribyrnong

Quality cleaning company with reliable cleaners. Our house is in South Yarra, and our cleaner has always been punctual, delivering a consistently clean home. I can recommend this company to others without any hesitation.

⭐⭐⭐⭐⭐

Melanie – South Yarra

A cleaning company with a professional approach to cleaning and high standards. After many less than desirable experiences with other cleaners, I am finally relieved to have found a cleaning company that I am truly happy with.

⭐⭐⭐⭐⭐

Kelly – Williamstown

We live in Altona North and now have our second cleaner from the agency servicing our home. We were very happy with the first one, but she went overseas. Our current cleaner, Carol, is also excellent and delivers the same quality of cleaning. I appreciate the consistency in the quality of cleaners this company provides. When I used other companies in the past, they lacked consistency and the cleaning I received varied all the time. I plan to use Inner Melbourne Maids for the foreseeable future and will recommend them to friends and family without any hesitation.

⭐⭐⭐⭐⭐

Julie – Altona North

Cleaning Company
Our Story 📗

Who is Inner Melbourne Maids?

IMM initially started with one person, its founder, Paula Rod, who began cleaning homes for her clients based in Footscray. Paula's unparalleled attention to detail, and demand for excellence, coupled with her methodical, systematic approach to cleaning, resulted in the creation of a formula which delivered a consistently high standard of domestic home cleaning.

Within a short space of time, Paula’s striking cleaning style had her clients talking; and sharing their appreciation. With clients recognising and acknowledging Paula’s pride in her work, her extraordinary cleaning talents, and most noteworthy, her character, her popularity grew.

Word-of-mouth is great advertising, and, as her client base swelled, Paula could see she would need a Team. Ensuring her Team of ladies were as effective and committed to the task, Paula and her Team quickly became the ‘preferred choice cleaning team’ for a sizable community of inner-west Melbourne mothers.

With each new client came another recommendation. Expansion continued at an ever-increasing pace and was extending to Melbourne’s inner south east suburbs. Requests from new clients escalated, as did the expanding client radius around Melbourne. Paula was unsure how she and her small Team could maintain their standards.

With she and her Team fully booked and already working at their capacity, Paula was faced with two options; either reject new clients or find a way to service new business without compromising on the quality of service which her clients had come to expect. She chose the latter, resulting in the founding of IMM, a Domestic Cleaning recruitment and referral agency for Melbourne's inner west, inner city, and inner south east suburbs.

The premise and principles of IMM were based on Paula’s experience, tested protocols, and trusted operations, forged while running her Team of house cleaning professionals. The objective was simple: ensure each client will receive the same high-standard clean, every single time, as when she serviced each client herself. To achieve this objective Paula put together a code of ethics, a uniform duties inventory, and quality control benchmarks. Paula also incorporated a strict interview, training, and safety standard, as well as security checks.

As a result of her unwavering commitment to her standards, and her Team’s efforts, IMM has become Melbourne's Premier Cleaning Agency™.

house cleaner - wiping desk

Contact 💬

Booking a house cleaner is made easy

Book Online (24/7)

Book Through The App (24/7)

It's better on the app - faster & easier.

Text Us (Enquiries)

💬 Text Us- Human-Handled Text Enquiries, 7 Days a Week.

Email Us (Feedback & Enquiries)

Enquiry Form - Human-Handled Email Responses.

Office Phone

✆ 03 9088 7525 Monday to Friday 8:30AM - 5:00PM

Richmond Office (Training Centre)

Drop Us A Line

Human-Handled Email Enquiries

Subscribe 📨

To our Newsletter for updates on house cleaning


ndis cleaning services logo

NDIS Cleaners

NDIS participants and support coordinators can book a cleaning service online.

Quick and easy online booking system for NDIS participants. If you are self-managed or plan-managed you can book a cleaning service with us.

Our House Cleaners

Reliable 100%
Trustworthy 100%
Experienced 100%
Friendly & Approachable 100%

Our Agency

0
Years Experience
0
Days A Week Cleaning Service
0
Melbourne Suburbs We Clean
house cleaning checklist shortcut icon
What's Included
house cleaning prices shortcut icon
Pricing
book cleaner online shortcut icon
Book Online
💬 Text Us
close slider