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Should I step out when my house is being cleaned?
Should I step out when my house is being cleaned?

Often clients like to leave the house when their cleaner arrives. This is to make their cleaner feel comfortable and to not give them the feeling that they are being watched. This is a kind way of thinking and the respect shown to the cleaners are always appreciated. Also stepping out of the house means there are less people in…

Is it better to have a solo cleaner or a team of cleaners?
Is it better to have a solo cleaner or a team of cleaners?

There are differing opinions on whether it is better for a house to be cleaned by a single person or a team of cleaners.  A lot of opinions on this topic are based on perceptions rather than reality. Based on real life trials and comparisons our we have found that better results are achieved when your home is cleaned by…

What kind of products are required on my appointment?
What kind of products are required on my appointment?

Products When you book a service with us our cleaners will supply all the required products for the cleaning service. You won’t have to worry about any products! If you have a preference for specific cleaning products to be used in your home (organic etc) you are welcome to supply these products to your cleaner on your appointment day. Equipment…

When will my cleaner arrive & how will I provide access?
When will my cleaner arrive & how will I provide access?

A typical schedule for a cleaner consists of multiple clients booked in any one day. This means your cleaner is likely to be travelling from another client to come to your job. Sometimes it is difficult to commit to an exact arrival time (apart from the very first appointment in the morning). The cleaners frequently experience variables such as travel…

How many hours of regular cleaning does my home need?
How many hours of regular cleaning does my home need?

The minimum hours that can be booked for a Once Off Clean or Regular Clean is 2 hours. It is important to note a 2 hour session may not be enough for every home to complete the required tasks. If you think your home requires more cleaning, booking an additional hour can make a noticeable difference. Many of our clients…

What are the benefits of booking a Regular Clean?
What are the benefits of booking a Regular Clean?

A Regular Clean (fortnightly or weekly cleaning service) will ensure your home will be clean at all times. When you book a Regular Clean you have the same cleaner each time and never have to worry about cleaning your home again. The aim of a Regular Clean is to provide you with sparkling bathrooms and clean floors…

How often do I need house cleaning?
How often do I need house cleaning?

The best way to achieve cleanliness in a home is through regular cleaning. We recommend either weekly or fortnightly cleaning for optimum cleaning results and the best savings. Monthly cleans are treated as a Once Off Clean (which costs more) and can be arranged casually if requested…

Hourly Rate or Set price? Which one is better?
Hourly Rate or Set price? Which one is better?

All the cleaning services we provide are charged hourly. This gives our clients the freedom to choose the level of cleaning they desire and only pay for that as opposed to a set price which also comes with some other drawbacks. If a client books 3 hours this means they are paying for one person to dedicate 3 hours of…

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