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βœ”οΈ No Hidden Fees
βœ”οΈ Cancel Anytime
βœ”οΈ No Contracts

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What's Included
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πŸ”” Pricing
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πŸ”” What’s Included
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πŸ”” IMPORTANT INFORMATION ABOUT OUR SERVICES

  • Our cleaning services are hourly. The number of tasks completed depends on the total hours you have booked.
  • We only perform cleaning tasks on internal areas of your home.

Regular Clean / Once Off Clean (General Clean)

Whether you’re scheduling a regular cleaning session or a single, once-off clean, this service focuses on the most frequently used areas of your home. Please discuss your specific cleaning requirements with your cleaner so they can prioritise tasks during the allocated time.

Our Regular and Once-Off Cleaning services include:

For a detailed list of all the cleaning tasks included in our Regular and Once-Off Cleaning services, please see below.

All Rooms:
βœ”οΈ Furniture Dusted
βœ”οΈ General Straightening
βœ”οΈ Floors Vacuumed/Mopped Cleaned
βœ”οΈ Mirrors Cleaned
βœ”οΈ Internal Windows (Upon request - allow additional time)
βœ”οΈ Skirting Boards (Upon request - allow additional time)

Bathrooms:
βœ”οΈ Cabinet Exterior Cleaned
βœ”οΈ Countertop/Sink Cleaned
βœ”οΈ Fixtures Cleaned
βœ”οΈ Shower/Bathtub Cleaned
βœ”οΈ Toilets Cleaned/Sanitised
βœ”οΈ Empty Bin & Put New Bin Liner

Kitchen:
βœ”οΈ Appliance Exteriors Cleaned
βœ”οΈ Microwave Exterior/Interior Cleaned (Upon Request)
βœ”οΈ Cabinet Exterior Cleaned
βœ”οΈ Countertop/Sink Cleaned
βœ”οΈ Cooktop and Splashback Cleaned
βœ”οΈ Table/Chairs Dusted
βœ”οΈ Empty Bin & Put New Bin Liner

Housekeeping (Upon request - allow additional time):
βœ”οΈ Bed Sheets Changed
βœ”οΈ Bed Made
βœ”οΈ Clothes Folded
βœ”οΈ Dishes Washed

 

Deep Clean

Our Deep Clean service includes everything provided in our Regular and Once-Off Cleaning services, with the added benefit of more extensive cleaning tasks. This service is designed to give your home a thorough, top-to-bottom clean. As with all our services, please discuss your specific cleaning requirements with your cleaner so they can prioritise tasks during the allocated time.

Our Deep Cleaning service includes:

For a detailed list of all the cleaning tasks included in our Deep Cleaning service, please see below.

All Rooms:
βœ”οΈ Skirting Boards dusted
βœ”οΈ Skirting Boards wet wiped
βœ”οΈ Architraves dusted
βœ”οΈ Architraves wet wiped
βœ”οΈ Floors vacuumed/mopped cleaned
βœ”οΈ Mirrors cleaned
βœ”οΈ Rubbish bin emptied
βœ”οΈ Window sills dusted/wet wiped
βœ”οΈ Internal windows cleaned
βœ”οΈ Blinds lightly dusted (Upon request - allow additional time)
βœ”οΈ Walls spot wiped (Upon request - allow additional time)
βœ”οΈ Woodwork/Doors dusted
βœ”οΈ Woodwork/Doors wet wiped
βœ”οΈ Wardrobe exterior/interior wet wiped
βœ”οΈ Remove Cobwebs

Bathrooms:
βœ”οΈ Cabinet exterior cleaned
βœ”οΈ Cabinet interior wet wiped
βœ”οΈ Countertop/Sink cleaned
βœ”οΈ Fixtures cleaned
βœ”οΈ Shower/Bathtub cleaned
βœ”οΈ Toilets cleaned/sanitised
βœ”οΈ Ceiling exhaust fans cleans
βœ”οΈEmpty Bin & Put New Bin Liner

Kitchen:
βœ”οΈ Oven exterior/interior cleaned
βœ”οΈ Microwave exterior/interior cleaned
βœ”οΈ Rangehood cleaned
βœ”οΈ Cooktop and Splashback cleaned
βœ”οΈ Cabinet exterior cleaned
βœ”οΈ Cabinet interior wet wiped
βœ”οΈ Countertop/Sink cleaned
βœ”οΈ Empty Bin & Put New Bin Liner

 

Consider Additional Time
Please ensure there is sufficient booking time should you require any of the tasks below;
⏳ Changing bedsheets
⏳ Folding clothes
⏳ Cleaning windows
⏳ Wiping skirting boards
⏳ Lightly dust blinds
⏳ Spot wipe walls
⏳ Removing cobwebs
⏳ Cleaning bathroom ceiling fans

 

Limitations
We can not deep clean the below;
⚠️ Blinds can only be LIGHTLY dusted
⚠️ Walls can only be SPOT cleaned

 

Exclusions
Please do not request any of these tasks from your cleaner.
❌ Lifting items weighing over 10kg (including large furniture)
❌ Dusting and/or vacuuming of ceilings / surfaces outside of normal reach
❌ light fittings
❌ Heating ducts
❌ Use of ladders. With the exception of a Deep Clean you can supply your cleaner with a ladder which has no more than 2 steps. This is for the cleaning of bathroom ceiling exhaust fans and picture rails.
❌ Cleaning external windows
❌ Deep stain removal
❌ Cleaning pet messes and/or heavily soiled areas
❌ Cleaning of mould and/or biohazardous material (nappy bins etc)
❌ Steam cleaning
❌ Deep carpet cleaning or shampooing (Standard vacuuming of carpets and rugs is included in all services)
❌ Extermination (insects, etc)
❌ Rubbish removal and/or collection services
❌ Operate washing machines or dryers
❌ Fragile trinkets and ornaments
❌ BBQs
❌ Garages and/or patios (aside from basic sweeping)
❌ Landscaping and/or yard-work
❌ Any area outside of your home

πŸ”” READ THIS
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How Many Hours Do I Need? A Helpful Guide

All our cleaning services are based on hourly rates, allowing you to book the time you need and specify your focus areas and priorities directly with your cleaner. The number of tasks completed is directly related to the total hours booked. As an example, a 2-hour booking would not be sufficient to clean a 4-bedroom home thoroughly.

Estimated Time Needed for Whole-Home Cleaning:

πŸ”΅ Regular Clean & Once-Off Clean

Includes General Clean: Full bathroom, floors (vac & mop), kitchen surfaces, and dusting (dependent on hours booked)

Β πŸ”΅ Deep CleanΒ 

Includes all features of a Regular Clean, along with added services like cleaning internal cabinets, oven, rangehood, and internal windows. The time required for a Deep Clean can differ significantly based on specific tasks, such as spot-cleaning walls or dusting blinds, which are notably time-intensive. Hours needed are dependent on your unique requirements.

πŸ”” One Cleaner, One Job: The cleaning times estimated in this guide, and the hours you select on our booking form, are calculated as labour hours for a single cleaner. We typically assign just one cleaner per job, rather than teams, to ensure greater reliability and accountability. However, for extensive tasks like a Deep Clean exceeding 8 hours, we may arrange a team of cleaners. Therefore, if you book 3 hours or see an estimate for 3 hours in this guide, it means one cleaner will work for 3 hours cleaning your home.

Why do extra bedrooms add more cleaning time? The time taken to clean an additional bedroom isn't the main factor. Rather, homes with more bedrooms usually have other enlarged spaces tooβ€”like bigger kitchens or an extra living room etc. So, when we estimate cleaning time for a home with more bedrooms, it's not about the bedrooms per se; it's about the overall increase in the size of the home. For instance, a home with 5 bedrooms isn't just two bedrooms larger than a 3-bedroom home; it's usually significantly bigger overall, with more spaces that require cleaning.

How do extra bathrooms affect the overall cleaning time required? Unlike bedrooms, bathrooms are often some of the most labour-intensive areas to clean in a home, due to the variety of surfaces and the high level of cleanliness required. Cleaning an extra bathroom can add anywhere from 30 minutes to 1 hour to the overall cleaning time, and a powder room (toilet-only room) may add another 15-20 minutes. Additionally, more bathrooms also suggests a larger home size and complexity, which, while playing a smaller role, still contributes to the overall estimated cleaning time.

Other Factors Affecting Time Needed:

Fair Comparisons, Evaluating Cost and Service:Β If transitioning from a fixed-price cleaning service to our hourly-rate model, consider the overall cost for a comparable amount of cleaning. If you book a base level of 2 hours with us but used to pay your previous cleaner twice as much, you may have been paying for two cleaners. Therefore, to achieve a similar amount of work done, a 4-hour booking with us would be needed.

πŸ”” This is a general guide only and may not be suited to your needs and home. You may need more or less hours.

Why Our Hourly Rate Service is Your Best Choice

When it comes to cleaning services, you often face two options: fixed price or hourly rate. We're committed to offering you the best value and quality, which is why we've chosen to provide services at an hourly rate. Here's why:

- Transparency & Consistency: With hourly rates, you get exactly what you pay forβ€”no more, no less. When you book a 3-hour service, you're guaranteed 3 hours of dedicated cleaning. This way, you can measure the service you receive, ensuring consistent and fair delivery every time.

- Flexibility to Suit Your Needs: Our hourly rate system lets you tailor the cleaning to what you specifically require. Whether you need your entire house cleaned or just specific areas, you decide the focus and duration, making your service customisable and adaptable.

- Quality Over Quantity: Unlike fixed price services that may encourage rushing, our cleaners dedicate their full attention to delivering quality. Be it a pre-party deep clean or your regular weekly service, the focus is on thoroughness and hygiene.

- Upfront, No-Surprise Pricing: When you book with us, you choose the number of hours you want your cleaner to work. The price is confirmed at the time of booking, and that's exactly what you'll pay. Your cleaner will complete as much as they can within your pre-booked time. So, there are no hidden fees or unexpected charges. You're in control, always.Β In contrast, fixed-price services may offer low initial quotes, only to increase charges later.

Better Value: When compared hour-to-hour, our hourly rate services can be up to 40% more cost-effective than fixed price alternatives. We've gone into great depth comparing these pricing methods in our detailed guide, which we invite you to -
Click Here To Uncover the Truth

πŸ“œ Is a Satisfaction Guarantee Provided?
Yes, we do. Our guarantee is based on the quality of the hours you book with us. We commit to delivering top-notch cleaning in the time allocated. However, please note that the satisfaction guarantee does not extend to cleaning your entire home unless the booked time allows. The completion of all tasks is dependent on the hours booked.
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