Experienced
Housekeepers

Melbourne's best housekeepers

Our agency's housekeepers provide cleaning services in Melbourne's inner west, inner north and inner south east areas. Our registered housekeepers are all reliable, trustworthy and friendly.

All of our registered domestic cleaners are experienced in housekeeping services, pre-interviewed, interviewed, required to pass our skills assessment criteria, vetted, police checked and inducted. We place great importance in the character and integrity of the housekeepers we provide to our clients.

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house cleaner with high attention to detail

Regular Housekeeping Services

Housekeeping Services Melbourne

Once Off Clean

House cleaner wiping tv unit

Great choice for a catch-up clean so you can get back on top of things. Our professional house cleaners will give your home a once off general clean.
What’s included in this clean?

Regular Clean

House Cleaner performing Regular house cleaning

Our most popular housekeeping service. Regular cleaning will ensure your home is always clean at all times.
What’s included in this clean?

Deep Clean

house cleaner - deep cleaning cupboards

This clean is also known as a Spring Clean. Let our housekeepers take care of the difficult cleaning tasks.
What’s included in this clean?

Our housekeeping services are simple and easy to choose from. By only providing a focused range of housekeeping services we are able to ensure our housekeepers are specialists and do what they do best. You will always be assigned an experienced housekeeper who specialises in the above housekeeping services.

What's Included

Expect the same great results every time!

When you book a Once Off Clean with us, our housekeepers will supply the products required and perform the cleaning tasks below. A Once Off Clean is a great option if you require a casual clean to get your place sparkling again.

Full Bathroom Clean

Bathroom Clean Melbourne

Vacuum Floors

Home Cleaner Floors

Mop Floors

Home Cleaner Mop Floors

Kitchen Surfaces

Home Cleaner Kitchen Surfaces

Dusting

Home Cleaner Dusting

Housekeeping (Upon Request)

Melbourne inner south east Houskeeper

*The housekeeping service is charged hourly and completion of the above tasks are dependent on the booked hours.
*Areas cleaned must be reachable by hand. We do not clean the following: display areas with fragile trinkets and ornaments , electronics, nappy bins, pet waste.

A Regular Clean includes the same cleaning tasks as a Once Off Clean. Our housekeepers will supply the required products and perform the below tasks on a recurring basis, on a pre-determined day and time of the week that suits our client.

You will be assigned the same housekeeper. Regular cleaning will provide you with the best housekeeping services results as your place will always be maintained regularly by the same person. The main focus of a Regular Clean by default will first be on your bathrooms and floors and afterwards on kitchen surfaces and dusting.

Full Bathroom Clean

Bathroom Clean Melbourne

Vacuum Floors

Home Cleaner Floors

Mop Floors

Home Cleaner Mop Floors

Kitchen Surfaces

Home Cleaner Kitchen Surfaces

Dusting

Home Cleaner Dusting

Housekeeping (Upon Request)

Melbourne inner south east Houskeeper

*The housekeeping service is charged hourly and completion of the above tasks are dependent on the booked hours.
*Areas cleaned must be reachable by hand. We do not clean the following: display areas with fragile trinkets and ornaments , electronics, nappy bins, pet waste.

This clean is also known as a Spring Clean. Our housekeepers can be booked on a weekend if required and your home may be furnished or unfurnished. The housekeeper will supply all the products and perform the below cleaning tasks.

Full Bathroom Clean

Bathroom Clean Melbourne

Vacuum Floors

Home Cleaner Floors

Mop Floors

Home Cleaner Mop Floors

Kitchen Surfaces

Home Cleaner Kitchen Surfaces

Dusting

Home Cleaner Dusting

Oven and Rangehood Clean

Oven Cleaner Melbourne inner south east

Internal Cabinet Clean

Deep Clean Melbourne

Window Clean

Window Cleaner Mebourne Inner City

Other Tasks

Home Cleaning Melbourne General Clean

Blinds dusted (upon request), walls spot cleanedΒ  (upon request), skirting boards wiped, architraves wiped, cobwebs removed, bathroom ceiling exhaust fans cleaned.

*The housekeeping service is charged hourly and completion of the above tasks are dependent on the booked hours.
*Areas cleaned must be reachable by a 2 step ladder.
*We do not clean the following: display areas with fragile trinkets and ornaments , electronics, nappy bins, pet waste.

Housekeeping Prices

Simple rates with no hidden fees & no lock in contracts!

Most Popular
Weekly or ο»ΏFortnightly

Regular Clean

$110
FOR 2 HOURS
$45 per hour thereafter
Book Online
Standard General Cleaning

Once Off Clean

$120
FOR 2 HOURS
$45 per hour thereafter
Book Online
End of Lease Cleaning

Deep Clean

$395
FOR THE FIRST 6 HOURS
$55 per hour thereafter
Book Online

Meet Our Wonderful Housekeepers

Women-Led Cleaning Agency

  • Experienced House Cleaning Service Team

    We are a women-led company with an experienced house cleaning service team. All of our registered housekeepers are selected carefully and are friendly, trustworthy and reliable. We are confident you will love your assigned housekeeper πŸ‘

house cleaning services team of ladies

Common Questions

All your housekeeping services questions answered!

Absolutely not. There are no lock in contracts.

The size and condition of your home will determine how many hours are required. Each home will require a different amount of hours to achieve desired results. The service is charged hourly and you have the freedom to choose the level of cleaning by determining the hours. Hourly cleaning will ensure you are only paying for what you need as opposed to a fixed price. By increasing the hours you book, you are able to receive more cleaning. You can read more about how many hours are required by Clicking Here.

We don’t provide home visit quotes. All of our housekeeping services are charged hourly. Our housekeeping services prices are available on our website. There are no hidden fees and you will know the total cost of the appointment at the time of your booking. The appointment cost is determined purely based on the hours booked. If you would like to read more about the benefits of hourly rates as opposed to a set price please Click Here.

A Once Off Clean and a Regular Clean is generally performed by one person. In some cases depending on the size, condition of the home and whether the service is a Deep Clean, a team of housekeepers may be assigned to your appointment.

Absolutely. If you book a Regular Clean with us we will assign you the same housekeeper. In the event your housekeeper is sick we will endeavour to arrange a replacement housekeeper for you.

It’s not necessary to be home when the housekeeper arrives. You can leave your housekeeper a key in a safe pre-determined place that was communicated prior. Your housekeeper will then return the key to the same location. You are more than welcome to meet your housekeeper on your initial appointment and give them a walk through of your home. If you would like to read more about when the housekeeper will arrive & how to provide access please Click Here.

We will greatly appreciate if you could let us know in advance if you require changes in the cleaning schedule. We will endeavour to find you a new spot with your housekeeper that will suit your requirements.

Yes, we offer two types of gift cards. You can purchase physical gift cards with custom printed messages or electronic gift cards that are emailed to the recipient instantly. You can find more information and purchase gift cards here.

Our housekeepers will not hold onto client keys for security purposes. If you are not home you are welcome to leave your housekeeper a key in a safe pre-determined place that was communicated prior. Once the housekeeper has finished cleaning by default the housekeeper will put the key back in the same pre-determined location. Upon request your housekeeper can also leave the key inside your home and lock the front door upon exiting. Most clients will leave their key in a key combination safe for their housekeeper. We also recommend this as it is safe method. If you would like to read more about when the housekeeper will arrive & how to provide access please Click Here.

Your housekeeper will bring all the required cleaning products for your appointment. Your housekeeper will use your equipment (vacuum & mop) for hygiene purposes. Using your equipment is essential to prevent cross contamination. If you would like to read more about products and equipment please Click Here.

Inner Melbourne Maids will cover up to $500 for property damaged or broken as a result of the housekeeper’s negligence.

Payment is due on your appointment day upon completion of the cleaning. Payment is payable via cash or electronic funds transfer (EFT). The recommended payment option is cash unless the housekeeper has a preference for EFT. Payment is made directly to your housekeeper after each service, not to Inner Melbourne Maids.

All of our housekeepers can provide you with a receipt for the service they are providing. If you would like a receipt after each clean please advise your housekeeper.

Yes, if for any reason you are unhappy with your housekeeper we would like you to tell us. We will most definitely be able to assign you a different housekeeper. Our clients happiness is our highest priority.

Most definitely. We are very strict with our selection criteria of our registered housekeepers. Each housekeeper goes through a lengthy selection and registration process before they are assigned to clients’ homes. You can rest assured all of our housekeepers are trustworthy. All of our housekeepers also are pre-interviewed, interviewed, go through character assessment,vetted and police checked.

How Do You Find A Good home housekeeper?
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Finding a good housekeeper can be a frustrating process πŸ€”

Our Processes
Set Us Apart

We ensure you always consistently receive the same high standard clean

We take cleaning very serious and put in all the hard work in finding the best cleaners to clean your home. Our extensive know how and stringent, perfected recruitment process which has been developed over years allows us to have the best home cleaners. The benefit of using our agency is a complete peace of mind that your assigned home cleaner will always be trustworthy, reliable and experienced!

Each cleaner registered with our agency has successfully completed the below steps.

house cleaner prescreen interview

Pre-Screen Interview

house cleaner interview

Interview

experienced house cleaner

Skills & Experience Assessment

house cleaner vetting

Vetting

house cleaner police check

Police Check

house cleaners training

Induction

We Clean All Homes

We also provide office housekeeping services

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House housekeeping services

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Townhouse housekeeping services

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home housekeeping services

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Office housekeeping services

What Clients Say

Testimonials

We have a large 4-bedroom, 3-bathroom house in Essendon, which is very time-consuming to clean. I am a mum with three little children, and the thought of adding cleaning to my already hectic schedule is daunting. Our cleaner, Jordana, is truly incredible. She does a fantastic job on the bathrooms and floors, which are my priority areas for cleaning. I have used many cleaners in the past, but this company is by far the best and I am glad to have found them through recommendations.

⭐⭐⭐⭐⭐

Karen – Essendon

I work seven days a week in the printing press industry, leaving me hardly any time for household chores. My cleaner comes once a fortnight and takes care of everything. I never have to think about cleaning.

⭐⭐⭐⭐⭐

Mark – Richmond

This company truly delivers on their quality promise. They are exactly as they claim to be and have never let me down with their home cleaners.

⭐⭐⭐⭐⭐

Alison – Toorak

I don’t know what I would do without my cleaner, Carol. She is the sweetest person and does a brilliant job cleaning my home in Fitzroy. I am very satisfied with the cleaning service and professionalism of the agency.

⭐⭐⭐⭐⭐

Suzy – Fitzroy

A professional company with trustworthy home cleaners. At no time did I ever feel uncomfortable with the cleaner in my home. I have had two cleaners from this agency, and both have always made me feel very comfortable.

⭐⭐⭐⭐⭐

Kylie – West Melbourne

I use Inner Melbourne Maids to clean my apartment in Prahran. My cleaner, Marisa, is lovely and does a fantastic job. I’m very pleased with the service.

⭐⭐⭐⭐⭐

Sarah – Prahran

I was very impressed with Adriana’s cleaning. She was friendly and did a fantastic job cleaning our house in Kingsville. I know how hard it is to find a good cleaner in the inner west of Melbourne, as I had used many different cleaners in the past and was never completely happy. Either I had a trust concern, found them to be unreliable, or the cleaning was just not up to standard. I was recommended this agency in a mums’ group on social media, and I have also passed on the recommendations to other mums in the group.

⭐⭐⭐⭐⭐

Alycia – Kingsville

I’m a mum with two little children who constantly keep me busy. Having a cleaner come once a week to clean our place in Yarraville has been life-changing. I could never go back to not having a cleaner. I can comfortably recommend this agency to other mums with children in the inner west of Melbourne.

⭐⭐⭐⭐⭐

Kate – Yarraville

I met my cleaner, Kimberly, for the initial appointment of an arranged fortnightly service. She was presentable and friendly. Now, I just leave her a key and always come back to a sparkling home. I have used other cleaning companies before and have found them to be average. However, my experience with Inner Melbourne Maids has been consistently nothing but great.

⭐⭐⭐⭐⭐

Jenny – Maribyrnong

I’m very satisfied with the cleaning service. I would recommend Inner Melbourne Maids to others in a heartbeat.

⭐⭐⭐⭐⭐

John – Brighton

We live in Altona North and now have our second cleaner from the agency servicing our home. We were very happy with the first one, but she went overseas. Our current cleaner, Carol, is also excellent and delivers the same quality of cleaning. I appreciate the consistency in the quality of cleaners this company provides. When I used other companies in the past, they lacked consistency and the cleaning I received varied all the time. I plan to use Inner Melbourne Maids for the foreseeable future and will recommend them to friends and family without any hesitation.

⭐⭐⭐⭐⭐

Julie – Altona North

I found the cleaning booking process to be quick and intuitive. The customer service representative I spoke to was very polite and helpful. The cleaner who came out to clean my home in Ascot Vale did a terrific job. From start to finish, I was very impressed with the customer service, communication, and cleaning service. I can confidently say this company is unlike other cleaning companies or private cleaners I have used in the past. It’s comforting to deal with a large, trustworthy, and consistent company.

⭐⭐⭐⭐⭐

Melissa – Ascot Vale

A cleaning company with a professional approach to cleaning and high standards. After many less than desirable experiences with other cleaners, I am finally relieved to have found a cleaning company that I am truly happy with.

⭐⭐⭐⭐⭐

Kelly – Williamstown

I have been very happy with our cleaner and the support and communication provided by the company. It’s hard to find a good cleaning company that you can trust to do a consistently perfect job. I became aware of Inner Melbourne Maids through a colleague after discussing the issues I had with my previous cleaner. This company is a cut above other cleaning companies out there.

⭐⭐⭐⭐⭐

Tanya – St Kilda

After having a bad experience with my previous cleaner, a local mum recommended Inner Melbourne Maids. I am also a mum with a 1-year-old and a 3-year-old and always have my hands full. My cleaner, Ana, is my saviour who comes to clean once a week, leaving my place shining.

⭐⭐⭐⭐⭐

Michelle – Newport

We have a 2-bedroom, 1-bathroom townhouse in Footscray. Our cleaner comes once a week for 2 hours and cleans our entire home. We are pleased with the service and always happy to see our cleaner, who arrives with a big smile.

⭐⭐⭐⭐⭐

Louise – Footscray

Quality cleaning company with reliable cleaners. Our house is in South Yarra, and our cleaner has always been punctual, delivering a consistently clean home. I can recommend this company to others without any hesitation.

⭐⭐⭐⭐⭐

Melanie – South Yarra

We have an apartment in Port Melbourne. My husband and I work full time and run busy schedules, leaving us little time for cleaning. The regular cleaning service offered by Inner Melbourne Maids has made our lives a ton easier.

⭐⭐⭐⭐⭐

Liz – Port Melbourne

Cleaning Company
Our Story

Who is Inner Melbourne Maids?

IMM initially started with one person, our founder Paula Rod who began cleaning homes for her clients based in Footscray. Paula's unparalleled attention to quality and detail, and her unique systematic approach to cleaning resulted in the creation of a formula which delivered a consistent high standard cleaning to each home. Her remarkable style of cleaning was noticed shortly by her clients. She became popular and highly recommended amongst her client base for her skills, cleaning system and character.

As demand for her cleaning expertise grew, Paula coordinated with a network of independent cleaning professionals, all sharing her commitment to quality and detail. Through word-of-mouth recommendations, Paula became well-regarded within the inner west mums community of Melbourne, and the agency's network of registered professional cleaners she facilitated was frequently sought after for their services.

Later on, through further recommendations new clients started pouring in from Melbourne's inner city and inner south east suburbs. Inundated with all the new requests for home cleaning she was faced with two options; to either decline the extra work as her and the team were fully booked out or find a way to be able service new clients without compromising on the quality of service that she has been providing to existing clients. She decided on the latter and as a result founded Inner Melbourne Maids, a cleaning agency for Melbourne's inner south east and inner city suburbs.

She formed the agency and its operations based around her experience, know how, proven cleaning system and processes with the goal to ensure that each client will consistently receive a high standard clean, the same she had always been providing her clients herself. She succeeded and as a result of her and the teams efforts IMM has become Melbourne's Premier Cleaning Agencyβ„’.

house cleaner holding sponge and smiling

Contact

Call or book a housekeeping service online

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It's better on the app - faster & easier.

Text Us (Enquiries)

πŸ’¬ Text Us- Human-Handled Text Enquiries, 7 Days a Week.

Email Us (Feedback & Enquiries)

⌨ Enquiry Form - Human-Handled Email Responses.

Office Phone

βœ† 03 9088 7525 Monday to Friday 8:30AM - 5:00PM

Richmond Office (Training Centre)

Drop Us A Line

Ask any question! πŸ™‚

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Fast & Easy Online Booking

Automated Process

Booking a clean should not be a difficult process. We have tried to streamline the cleaning booking process to be as simple and efficient as possible. We understand that our clients seek convenience. Our aim is to make our clients' lives easier with our housekeeping services and to have minimal administration involved for booking and managing appointments. We are a company that utilises tech to its fullest extent to provide you with the best possible experience.

Home cleaning agency south east home cleaner inner city melbourne

Not Your Usual
Cleaning Company

Premium home housekeeping services

  • Professional

    We take housekeeping services very seriously. We realise the domestic housekeeping services industry in general is underserviced. We strive to do things different and to be the best at what we do while conducting ourselves always in the utmost professional manner.

  • Attention To Detail

    Cleaning is not cleaning unless it is done 100% right. We realise that completing each task with attention to detail may consume more time however this is absolutely essential in order to deliver top results. We are Melbourne’s Premier Cleaning Agencyβ„’ and we claim this title with our approach to quality.

  • Reliable

    When you book a clean with us you can rely on your housekeeper showing up to your appointment. Our housekeepers are committed to their schedules and take their work seriously.

Home Cleaning Services South East Inner City company

Our housekeepers

Reliable & Trustworthy 100%
Friendly & Approachable 100%
Experienced 100%
Energetic 100%

Our Agency

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