COVID-19 Update

7th September Update – Stage 4 Lockdown
Stage 4 lockdown restrictions apply. Essential cleans permitted only.

Yesterday, Daniel Andrew announced that the Stage 4 Lockdown in Melbourne would be extended. This means that Inner Melbourne Maids, like many businesses, will need to remain partially closed for several more weeks. A summary of the update and how it affects us is as follows:

As of 14th September, there will be no changes to Inner Melbourne Maids’s operations and we will continue to perform essential cleans only.

As of 28th September, Victoria will move to Step 2 of the plan. This will see a small number of businesses open however unfortunately, house cleaning does not fall in this part of the plan and we will be forced to remain closed.

As of October 26, if the state records an average of fewer than five new daily cases and five “mystery cases” with unknown community transmission, on average over a two-week period, there will be a further easing of restrictions and Inner Melbourne Maids will open.

4th August Update – Stage 4 Lockdown
We are partially closed until the 17th of September. A number of of our clients can still receive their services.

All clients receiving payments from institutions such as NDIS, TAC or equivalent are eligible for an exemption from the restriction.
Please feel free to email us to confirm you fall in to this category.

All clients who can’t clean for themselves and require cleaning for health and safety reasons are eligible.

All clients who genuinely can not clean for themselves, they are permitted to still have their services for health and safety reasons.
You can make a Telehealth doctors appointment and get a medical certificate if you fall in this category.

Move In, Move Out and Office Cleans

Move out cleans will continue. Move in cleans are only allowed if required by an real estate agent. All commercial cleans will continue as normal.

Cleans that have been put on hold

Normal residential cleaning as part of the restrictions has been put on hold for the next 6 weeks. If you fall in to this category you won’t need to contact us. Your cleaning will automatically continue as usual after Thursday the 17th of September. Please email us if you don;t want to continue your service after this date. The calendar has been updated accordingly. If there are any changes to these dates we will notify our clients.

Our cleaners are taking precautions to help keep you and our team safe and well.
What our cleaners will do

Our cleaners will not be assigned to client jobs if they have been reported sick or have any flu-like symptoms.

Cleaning technicians will sanitise hands prior to entering your home.

Our cleaners will wear masks and gloves

They will also wash their hands once in your home, and wash hands prior to leaving your home.

Technicians will disinfect the things they touch before entering your home (mop handles, vacuum handles, tote handles, etc.)

As always, cloths are always cleaned and sanitised daily.

While in your home the technicians will pay special attention to disinfecting often-touched surfaces throughout your home.

What we need from our clients

– Cancel if sick. Please cancel your cleaning appointment if you or a family member is experiencing flu-like symptoms or has tested positive for COVID-19. There will be no cancellation fees.

– Keep your distance. To protect you and the technician, we ask that you try to remain 1.5 meters away from each other.

We want to assure you all that we are taking this seriously. It is our intent to be proactive and to limit risk to everyone’s wellness by being prepared.

We will keep you updated as the situation evolves.


Please feel free to reach out to the office if you have any questions or concerns. Contact Us